Three months ago, it would have defied common sense to hear the average productivity loss of remote work is 1%. It turns out, working from home works. Cost savings for companies moving toward amore remote workforce are well over 1%, clearly a net gain.The movement toward remote work is not going to be reversed and will likely accelerate in the coming months. Justas the move to use offshore labor drove our current competitive markets. The move to reduce costs through remotework will be a pivot point for our industry moving forward.Are you ready to compete for new business and talent in thislower-cost environment?
Knowing the next new trend, several questions emerge:
How do we manage factory operations in this new environ-
ment? Are we monitoring the right data? And how do we
turn that data into continuous improvement, innovation,
and competitive advantage?
STEP 1: VISIBILITY
Whether working remotely from home or socially distanced inside the plant, the answer is much the same. If youdo not have dashboards and metrics to provide visibilityinto your operations, then you won't have the understanding you need to manage and improve operations. Therefore,step 1 is establishing clear visibility to what really matters.
Three guidelines for what metrics to use:
1. Use Industry Standard Metrics with well-published
formulas. Resist the temptation to tweak the calcu-
lations to fit your "view.” This guards against hiding
problems/opportunities within your plant.
2. Avoid Vanity Metrics with little direct impact on the
business. What you measure gets improved. Choose
metrics that improve the bottom line of the business.
3. Actively look for ways to game the system. If your met-
rics have loopholes, someone will try to exploit them.
The purpose of visibility is to know where your opportunities are to improve. But visibility is not the end game, and infact, can prove to be a fool's errand for those that think "see-ing" is enough. Unfortunately, merely seeing the problems onthe shop floor doesn't solve the problems in question. Onlydirected and focused efforts will truly create the lasting improvement needed to survive in the next few years.
By Tyler Whitaker, CTO & COO, Leading2Lean (L2L)
Turning data into more than just a visual can help manufacturers embrace remote work while continuously improving, innovating,and staying ahead of the competition.
Real-Time Data Monitoring Is Not Enough
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